Twitter for Business:
Roar Of The Stadium
Problem / Opportunity
At the onset of Covid-19, Twitter’s advertising revenue became challenged as brands paused their campaigns while grappling with how to communicate in an unprecedented time. Yet the return of global sports leagues presented an opportunity for marketers to connect with their audiences in a media context of optimism.
Strategy
As sports leagues returned to play without crowds, Twitter’s real-time platform became the next best substitute for fans to get a stadium experience. I created the proposition “Twitter is the roar of the stadium” and a strategy to drive demand: Motivate advertisers to reconnect with their audiences on Twitter by demonstrating the surge of passionate and positive conversations happening around live sport.
Tactics
- Brand narrative and industry sponsorships to help the business team win everything from pitches to PR.
- Custom research and sponsored content demonstrating Twitter’s unique role for sports audiences vs. competitor platforms.
- Premium “watch party” gift boxes sent to a targeted list of high value clients and influential media agencies.
- Partnership with the NBA to project real fan Courtside Tweets during live games.
From Courtside Tweets to Tap-to-Cheer, I didn’t think @nba tip off week could get any better... but @TwitterSports outdid themselves.
— Maggie O’Rourke (@maggie0rourke) August 1, 2020
To the best partners / sports-fam in the world, THANK YOU! The cheering, #NBATwitter tweets & 🍿 GAVE ME LIFE today when I was running on fumes! pic.twitter.com/S8sLacIBb0
Things you love to see: This Tweet in the bubble pic.twitter.com/yM7UZvXnLL
— Twitter Sports (@TwitterSports) July 31, 2020
Results
1) Doubled revenue attributed to Twitter sports content YoY.
2) Reignited Twitter’s advertising business: 15% increase YoY in total advertiser revenue (Twitter Earnings, Q3 2020) vs. -23% decrease YoY in the prior quarter (Twitter Earnings, Q2 2020).
3) Increased Twitter’s business brand perception for being the best place for advertisers to connect with cultural events.